To ensure your complete satisfaction, you may return items within 14 days of purchase for a full refund or exchange, minus the original shipping costs.
Items to be returned must have our tag still attached, show no signs of wear, in original condition and must include a copy of the sales receipt.
Please note the following items are not returnable, exchangeable or refundable:
- Custom Orders
- Special Orders
- Any items we are required to order that is not normally stocked
- Sale/Discounted Items
- Used or Worn Items
- Any stock item custom made or altered at customers request including but not limited to re-sizing, engraving, or any other modification
All returns must be approved in writing. Please contact us by either calling us at 512-451-0338 or emailing us at firstname.lastname@example.org to request a Return Authorization number. The cost of return shipping is the customer’s responsibility.